FAQ

Delivery time varies depending on the city and state. Delivery will take between 6 and 15 days. This period starts from the date of confirmation of your order.

Every order has a tracking code, which is provided by email after shipping. To check the delivery progress of your order, simply click on the code/link you received by email to be directed, or access the 'Track Order' page available in the footer menu.

As we work with several manufacturers, it is normal for some items to arrive separately, as they may have been sent from different locations. In this case, a tracking code is generated for each item in the order. If you only received one of the codes, please contact us through our support channels.

Send an email to contato.hooneys@gmail.com within 14 days of receiving the product stating the order number. We will respond to your email with information for exchanging the order.